Tire WarrantiesAll tires supplied by US TIREX are warranted and will be replaced under certain specific conditions. This warranty is applicable to products sold in and used on vehicles in the United States, Canada, and Mexico. This policy applies to tires in warrantable conditions when used in appropriate service but fail due to a defect in materials or workmanship.

This warranty is only applicable to the original purchaser of product, and not transferable to other parties. It applies to every CASUMINA commercial radial tire sold and distributed by US TireX with completed D.O.T serial identification number. Eligible tires must be on the vehicle on which they were originally installed.

Limitation

This warranty does not cover or provide any adjustments for the following reasons:

  • Any Federal, State or Local taxes and the costs of mounting, balancing and other associated services
  • Road hazards injuries such as such as cuts, punctures, snags, bruises, tears, impact breaks, etc.
  • Misapplication of tire size and specification, neglect, or mistreatment
  • Improper inflation or other maintenance abuses
  • Improper installation, overloading, or failed repairs
  • Mechanical concerns such as misalignment, defective brakes, spinning, drifting, use of non-standard rims, and other faulty components
  • Cosmetic ozone or weather racking
  • Damage from oil or chemical action, accident, collision, or vandalism
  • Vehicle conditions, defects, or characteristics

Exclusion

  • Tires without DOT (Department of Transportation) number
  • Tires that failed due to addition of aftermarket materials such as tire fill, balancer, sealant, etc.
  • Tires that are modified by notching or buffing
  • Tires marked with an “NA” (non-adjustable) are excluded from this warranty

Replacement Tires

To obtain a replacement tire, the tire must be presented to an authorized US TireX retailer or dealer in the United States, Canada, or Mexico. You must completely register your tire information, present the original invoice, and submit a claim form. Personal identification and vehicle registration may be required.

Warranty Claim Form (See the attachment Sample)

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